Wondering about Payce or your rewards? Find the answers here. If you still have a question after reading the FAQ, contact us at support@paycepays.com.
Payce is a rewards program that helps you pay down debt or earn cash back on your everyday spending with hundreds of merchants at thousands of locations.
Join. Link. Shop. Earn. It's that easy.
Payce is a free program, there is no cost to join.
When you provide your credit and debit card numbers, we notify your card issuer (Visa, Mastercard, American Express) that you are a Payce member.
They note your account and let us know when you have made an eligible purchase so that we can work with the merchants to collect the cash back
you earned. Payce does not store your card information and will never charge your card for being a member of Payce.
Not all cards and transactions are eligible to earn. Debit card payments must be processed as 'credit' in order to be tracked. Do not use a
PIN at checkout. For full details review the Terms of Use.
When your received/posted cash back balance reaches at least $10, Payce will automatically distribute your posted cash back balance to pay down your debt or deposit to your bank account. You can designate an account to pay by going to your Payce profile and selecting 'My Accounts'.
Nearly 600 merchants with over 60,000 locations participate, including member favorites Walmart, Kohl's, CVS, Macy's, Petco, Home Depot, and Gap.
Yes. You continue to earn the points, miles or other rewards you normally earn on the credit and debit cards you register.
To ensure you receive cash back for your eligible online purchases:
To ensure you receive cash back for your eligible in-store purchases:
You can link all your credit and debit cards backed by the Visa, Mastercard or American Express networks. Discover cards are currently not eligible for in-store cash back. Payce does not store your card information and will never charge your card for being a member of Payce.
The amount of cash back a member earns varies based on:
Participating merchants determine the amount of the reward you can earn and pay the cash back in return for your purchases.
When you shop online by linking from the Payce site, or shop in-store with your linked credit or debit cards, you automatically earn cash back on eligible purchases.
No. Your cash back will be adjusted to reflect returned purchases.
Merchants typically notify us of the pending rewards you've earned within 2 to 30 days, and they normally pay your rewards within 90-120 days. Some purchases may take longer to appear in your account.
You can track the cash back you earn on your rewards view and track your cash back distributions on your distributions view on the Payce website.
New offers are added to Payce on a monthly basis.
You can easily reset your password by clicking on the Forgot Password link on the Login screen.
If you attempt to log in with an incorrect user name or password too many times, the system will lock you out. Generally, your account will unlock and you can try to log back in 30 minutes later.
The cash back you earn is typically noted within 2 days, but it can take 30 days for some merchants to report. If you don't see a recent purchase, please wait 30 days and then contact us at support@paycepays.com.
You can opt out of receiving marketing emails in the footer of any marketing email you receive from Payce.
Yes, but we'd be sad to see you go. To cancel your Payce account, please email us at support@paycepays.com.
You can contact Payce at support@paycepays.com.