Frequently Asked Questions

Wondering about YOURSUCCESS Rewards or your rewards? Find the answers here. If you still have a question after reading the FAQ, contact us at tfs@rewards.support.

What is YOURSUCCESS Rewards?

YOURSUCCESS Rewards is your go-to website designed to make your online shopping experience more rewarding. We're all about finding you the best cash-back rewards – and applying those rewards to YOURSUCCESS Bank Account.

How does YOURSUCCESS Rewards work?

YOURSUCCESS Rewards does the heavy lifting by providing you cash-back rewards at over 10,000 merchants with just the click of a button. As you shop for every day essentials with YOURSUCCESS Rewards, we quietly work tracking your cash-back rewards and applying it to YOURSUCCESS Bank balance.

What stores are a part of YOURSUCCESS Rewards?

Cash-back rewards are available at over 10,000 eligible online merchants, including:

  • ProFlowers
  • Ace Hardware
  • Gap
  • JCPenney
  • Kohl's
  • Macy's
  • Staples
  • Ticketmaster
  • Walmart
  • Walgreens

To access rewards, login at bank101.com and click on YOURSUCCESS Rewards.

How do I start earning cash-back rewards?

Login at bank101.com and click on the YOURSUCCESS Rewards button. This gets you immediate access to over 10,000+ cash-back reward links. Whether you prefer to browse by category or search for a specific store, you will be earning cash-back rewards.

Where do I see my cash-back reward earnings?

Easily and quickly view the status of your cash-back rewards and account balance on the YOURSUCCESS Rewards My Profile page. You can also manage your contact info and other account settings.

When will I see my cash-back rewards?

You may see rewards in YOURSUCCESS Rewards profile as soon as a day after an eligible purchase. However, it's important to note that the speed can vary. Some stores report sales promptly, while others, especially those that wait until the product ships, may take a bit longer. Rest assured, your rewards are on their way.

How do I receive my cash-back rewards?

Receiving payments for your cash-back rewards is simple! Once your rewards are confirmed, they are automatically paid out to YOURSUCCESS Bank account monthly, provided your rewards account surpasses the $1 minimum payout threshold. It's important to note that pending cash-back rewards are paid out only after they are confirmed.

How many rewards can I earn from each store?

There is no cap on the number of rewards you can earn from a single store. However, to ensure online safety and prevent any potential fraud or violations of our Terms of Service, we may reach out to you if multiple pending rewards from the same merchant are detected. Our aim is to maintain a secure and rewarding experience for all users.

What should I do if I know a sale occurred but don't see it on my dashboard?

If you're aware of a sale, but it's not reflecting on YOURSUCCESS Rewards dashboard, it may simply mean the merchant hasn't notified us yet. The timing can vary, with some merchants notifying us within an hour and others taking up to ten days. If it's been more than ten days and you still don't see your sale pending, visit our support page to troubleshoot and fill out a "Report & Resolve Missed Earnings" form. Our dedicated team will promptly investigate to ensure you receive the rewards you deserve.

What does it mean if a sale is pending?

When a sale is completed through one of your activated cash-back rewards shopping sessions, the corresponding rewards will initially appear in your dashboard as pending. Cash-back rewards may be marked as pending due to a store placing a temporary hold on the sale. Stores typically employ a hold period of 30 days or more to ensure the order is not cancelled or returned. Keep in mind, for certain transactions like hotel bookings, the hold period can extend until after your stay ends. Once the store's hold period is cleared, your transaction status will seamlessly transition from pending to confirmed, and your rewards will be on their way to you.