Wondering about Payce or your rewards? Find the answers here. If you still have a question after reading the FAQ, contact us at email@example.com.
Payce is a cash back program designed to help you achieve your goals by directing the cash back you earn toward bills, savings, or charitable donations.
With Payce, you earn cash back from your everyday purchases online and in-store from participating merchants and Payce helps you reach your goals by directing your cash back to the account you register.
Use a social profile or simply provide your first name, last name, email address, and zip code and create a password to become a member.
There is no cost to join Payce.
We use your credit and debit card information to identify purchases eligible for cash back at participating merchants. If you don't
register your cards, you cannot earn cash back for in-store purchases at participating restaurants and stores. However, you can shop
and earn cash back online without registering your cards.
Payce was created to help you achieve your goals by directing the cash back you earn to the account you register. We cannot distribute rewards on your behalf until you provide your account information.
More than 50,000 stores and restaurants participate, including member favorites Walmart, Kohl's, CVS, Macy's, Petco, Target, Home Depot, and Gap.
Yes. When you join Payce you continue to earn the points, miles or other rewards you normally earn on the credit and debit cards you register. You also continue to earn rewards through any store loyalty programs you belong to. Payce is a separate program, that provides additional cash back opportunities from the merchants that participate.
To ensure you receive cash back for your eligible online purchases are captured:
To ensure you receive cash back for your eligible in-store purchases:
Individuals over the age of 18 who reside in the United States or its territories are eligible to join.
You can only establish one account per email address, and each of your credit or debit cards can only be linked to one Payce account.
Yes. Payce and its partners lock down your information using multiple layers of security. We tokenize, encrypt and store your card information in secure databases on secure servers, which are continually tested to ensure that your data cannot be compromised.
You can link all of your Visa, MasterCard, and American Express credit and bank-issued debit cards. Currently, other card networks are not a part of Payce.
During enrollment, Payce collects your first name, last name, email, password, and ZIP code to establish your account. In your member profile, Payce collects your address, phone number, linked cards, and accounts to which you want to direct your cash back.
You can opt out of receiving marketing emails in the footer of any marketing email you receive from Payce.
Payce does not currently use your phone or browser location data to provide you with personalized content such as notifications, offers and merchant information. We may add this feature in the future.
There are two main ways to earn cash back with Payce:
Participating merchants pay the cash back in return for your purchases. Merchants are invoiced for the cash back you earn on eligible purchases once a month and typically forward your cash back to your Payce account within 60-120 days.
Participating merchants determine cash back percentage earned on eligible purchases. It typically ranges from 1-15% depending on the merchant and season.
No. Cash back earned through Payce never expires. It is held in your Payce account until a distribution is made to your linked account, which occurs monthly when your balance is at least $20.
The amount of cash back a member can earn varies based on:
No. Your cash back does not earn interest.
No. When you shop online at paycepays.com or in-store with your linked credit or debit cards, you automatically earn cash back on all eligible purchases.
No. Your cash back will be adjusted to reflect returned purchases.
You can track the cash back you earn on your homepage dashboard at paycepays.com.
In most cases, we identify and show the cash back you've earned within 24 hours of an eligible purchase. Some purchases may take longer to appear in your account. However, it can take 60 to 120 days for your earned cash back to be received from the merchant.
Your cash back can be directed to a credit or debit card, loan or bill account; to a bank account, HSA, or retirement account; or to make a charitable donation.
Payce automatically forwards your cash back to your registered account each month when your balance is $20 or more.
You can direct your cash back to only one account at a time. However, you can easily change the account to which your cash back is directed at any time within your Payce profile.
No. Payce automatically forwards your cash back to your registered account each month when your balance is $20 or more.
You can track distributions made to your registered account on your earnings page.
Payce provides multiple types of offers to members:
Yes. You can review cash back offers on your personalized shopping page at paycepays.com. Additionally, you will receive weekly and monthly emails providing program updates and featuring personalized offers, discounts and deals.
Certain national merchants require you to activate offers once a month in order to earn cash back. To do this, log into paycepays.com and select the "Activate All" button on your personalized shopping page or within each merchant offer.
New offers are added to Payce on a monthly basis.
You can view your earnings and distributions and manage your personal information and linked cards and accounts by logging in to paycepays.com.
You can easily reset your password by clicking on the "Forgot Password" link on the Login screen.
Select your username at the top, or Profile from the sub-menu to make changes.
While the cash back you earn is typically noted within 24 hours, it can take longer for some merchants to report transaction data. If you don't see a recent purchase, please wait a week and check again. If your earnings page still do not reflect what you expect, please contact us by email at firstname.lastname@example.org.
Yes, but we'd be sad to see you go. If you want to cancel your Payce account, please contact us by email at email@example.com.
You can contact Payce by email at firstname.lastname@example.org or by messaging us on the Contact Us page.
Yes. You can invite friends and family to join your Crew and contribute the cash back they earn to your account to boost the distributions to your registered account. Select the "My Crew" button to invite friends and family or manage your Crew.
You can invite anyone you know to join and contribute their cash back to boost the distributions to your registered account.
Simply select the "My Crew" button to invite friends and family or manage your Crew.
Yes. Your Crew can keep track of their purchases, earned cash back, and the contributions made to your rewards account on their earnings page.